Guides

Open links in your browser for reliable downloads

Downloads are more reliable in your phone’s browser than in an app’s built-in browser.

The built-in browsers of chat and social apps can block file downloads or Google sign-in. Open the link in your phone’s browser instead.

How to open it#

  • Android: tap the three dots at the top and choose “Open in browser”.
  • iPhone: tap “…” and choose “Open in Safari”.
  • Or tap “Copy link” and paste it into Chrome or Safari.

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