01Before you contact us#Check the guides and pricing.Free runs paused or wallet locked: quote your Wallet ID shown below.Lost your recovery code: send your Wallet ID and when you received the credits; support only restores a wallet with proof linked to it.Your Wallet IDNo wallet in this browser yet. Open the wallet page.Contact supportTopicFree runs or limitsWallet, credits or recovery codeResult qualitySomething elseMessageYour email (for our reply)We reply to this address.WebsiteSend requestYour Wallet ID is included automatically. Please don’t send or paste your documents, we never need them by email.Or email support@pinchpdf.com